Customer Success Manager (EMEA)

About Pylon

Pylon is the only agentic support platform, purpose-built for B2B companies.

What you'd do

• Onboard customers and teach them best practices
• Build a growing customer success motion
• Collaborate with engineering on tooling and process
• Create scalable customer education methods like webinars and content

What they're looking for

• Located in London or willing to relocate
• Comfortable interacting with customers over chat and video
• Able to recommend solutions based on customer needs
• Organized and hard-working

Perks

• Fully covered medical, dental, and vision
• Commuter benefits
• Parental leave support and 14 company holidays +++