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Senior Software Engineer, Backend (AI Agent Integrations)

Cresta

SeniorRemoteCanada (Remote)

Build the future of AI-driven customer experiences.

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About Cresta

Cresta unlocks the true potential of the customer experience with a unified AI platform.

What you'd do

Design scalable backend services for AI Agents
Architect systems for real-time conversation management
Implement seamless AI-to-human handoff
Develop integrations with CCaaS APIs and platforms

What they're looking for

Bachelor’s in Computer Science or related field
5+ years building scalable backend systems
Experience with robust APIs (REST, gRPC)
Solid understanding of distributed systems

Perks

Medical, dental, and vision plans
Paid parental leave
Monthly Health & Wellness allowance','Home office,