Scout22 › Jobs › Raisin › (Junior) CS Operations Manager- Complaints Management (m/f/d)

(Junior) CS Operations Manager- Complaints Management (m/f/d)

Raisin

Entry levelOn-siteHamburg

Handle customer complaints like a pro!

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About Raisin

Raisin connects consumers with banks for better savings and investment options.

What you'd do

Handle customer complaints on time
Analyze root causes for complaints
Make decisions for goodwill arrangements
Craft clear and empathetic responses

What they're looking for

Completed training in banking or legal
1-2 years in complaint management
Fluency in English and German
Strong prioritization skills