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Support Specialist, Subscriptions & Billing

Windsurf

Mid levelOn-siteSan Francisco, CA, USA

Got a knack for solving billing puzzles?

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About Windsurf

Cognition builds AI software solutions, like Devin, the AI engineer.

What you'd do

Manage subscription and billing issues
Provide clear and empathetic support
Triage issues for escalation
Partner with teams on billing workflows

What they're looking for

2+ years in customer support or billing
Familiarity with billing platforms likeStripe
Strong communication and judgment skills
Attention to detail in billing processes