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Customer Engineer, Agent Builder

Decagon

SeniorOn-siteLondon

Join a team that's reshaping customer experiences with AI.

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About Decagon

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.

What you'd do

Own AI agent builds from scoping to launch
Write and maintain agent-building artifacts
Configure and validate guardrails for performance
Set up and test customer integrations modules and tools for deployment

What they're looking for

5+ years in a technical customer-facing role
Strong coding skills and API experience
Ability to communicate with senior technical stakeholders

Perks

Take what you need vacation policy
Medical, Dental, and Vision benefits
Life Insurance and Disability Benefits