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Customer Experience Manager

Cloudflare

Mid levelHybridHybrid

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About Cloudflare

Cloudflare helps build a better Internet.

What you'd do

Engage customers from onboarding to renewal
Drive contract renewals and growth
Analyze data for selling opportunities
Collaborate with teams to resolve issues

What they're looking for

3+ years in Customer Success or Sales
2+ years in cloud security preferred
Strong understanding of networking
Experience in SaaS retention processes