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Customer Success Associate (Part-Time)

Pearl

Entry levelOn-siteLehi, UT, USA

Ready to be the go-to for customer support?

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About Pearl

Pearl is shaping the future of dentistry with AI solutions for better patient care.

What you'd do

Act as first point of contact for customer inquiries
Triage and escalate complex issues
Resolve Tier 1 support issues
Maintain accurate customer records in CRM

What they're looking for

Positive attitude and passion for helping people
Ability to manage high volume of tasks
Clear verbal and written communication skills
Technical aptitude with software

Perks

Ongoing training and development
Opportunity for growth
Collaborative work environment