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Merchant Technical Support - Jr Manager

Xendit

Entry levelOn-siteJakarta, Indonesia

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About Xendit

Xendit provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM.

What you'd do

Coordinate with teams during incidents
Establish troubleshooting standards
Analyze and improve support processes
Develop team’s technical skills

What they're looking for

5+ years in technical support or related field
Experience leading teams or programs
Strong technical understanding of software products
Excellent communication skills