Customer Success Manager

About Aptly

Aptly builds innovative software solutions for real estate.

What you'd do

• Consult with customers to understand their needs
• Implement Aptly features
• Train users on the product
• Track user feedback and escalate issues to engineers

What they're looking for

• Experience in a customer-facing role
• Excellent written communication skills
• Ability to prioritize and escalate customer issues
• Technical and interpersonal skills

Perks

• Competitive salary and equity
• Regular compensation reviews
• Comprehensive health insurance, open vacation, and