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Junior Service Analyst with German (multilingual)

Sopra Steria

Entry levelKatowice, Województwo Śląskie, pl

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About Sopra Steria

Sopra Steria delivers IT services and solutions.

What you'd do

Receive and resolve incidents via ticketing tool
Communicate with users in German and English
Escalate complex issues to 2nd line support
Collaborate with technical teams

What they're looking for

Knowledge of German and English at B2 level
Willingness to develop IT skills
Good communication skills

Perks

Luxmed
Medicover Sport
Educational platforms and languages learning tool