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Team Leader Customer Management (m/w/d)

Auxmoney

Mid levelHybridDüsseldorf, Germany

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About Auxmoney

Auxmoney focuses on customer management and enhancing experiences.

What you'd do

Lead team in daily customer interactions
Manage customer management processes
Drive team performance with KPIs
Oversee projects from planning to evaluation

What they're looking for

2+ years of leadership experience in customer service
Strong communication skills in inbound/outbound channels
Experience with KPIs and quality management

Perks

Flexible working hours
Generous home office policy
Career development budget and opportunities