Scout22 › Jobs › Cortex by Palo Alto Networks › Sr. Technical Support Engineer, Focused Services, NGFW

Sr. Technical Support Engineer, Focused Services, NGFW

Cortex by Palo Alto Networks

$109k–$176kSeniorOn-site

Dive into a crucial role defending networks.

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About Cortex by Palo Alto Networks

Cortex by Palo Alto Networks focuses on cybersecurity solutions.

What you'd do

Manage support cases for timely resolution
Perform root cause analysis for issues
Create and publish technical documentation
Collaborate with engineering on improvements

What they're looking for

5+ years network security experience
Hands-on network troubleshooting skills
Deep understanding of TCP/IP & LAN/WAN
Excellent written and verbal skills