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Senior Technical Customer Success Manager

Kong

SeniorCalifornia, USA

Ready to champion customers and drive tech growth?

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About Kong

Kong builds the connectivity layer of AI, enabling organizations to manage and monetize intelligence across APIs.

What you'd do

Coach customers throughout their lifecycle
Define adoption plans for customer success
Collaborate with Sales and Product teams
Help innovate customer tooling and processes

What they're looking for

Strong organizational and communication skill
Experience with SaaS or Infrastructure tech
Understanding of Cloud Native technologies
Awareness of DevOps and CI/CD practices