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Customer Success Specialist

Lightning AI

$160k–$180kMid levelHybridNew York, NY, USA

Lead customer success at an AI company!

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About Lightning AI

Lightning AI builds an end-to-end platform for AI systems.

What you'd do

Own customer adoption and retention
Build scalable CS operating rhythms
Partner with Sales for retention strategies
Translate customer feedback into product cues

What they're looking for

5-7 years in customer success
Experience with technical, enterprise CS
Strong understanding of adoption and renewal
Ability to work cross-functionally