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WFM Capacity & Analytics Planner

Gusto

$105k–$129kSeniorOn-siteScottsdale, AZ, USA

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About Gusto

Gusto handles payroll, health insurance, and HR for small businesses.

What you'd do

Use AI to spot demand shifts
Connect insights to staffing decisions
Develop capacity plans for CX teams
Monitor real-time alerts on calls

What they're looking for

7+ years in capacity planning
Strong analytical and visualization skills
Experience with data pipelines
Proficiency in statistical analysis