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Technical Support Specialist - VOIP solutions

Zenoti

$45k–$70kEntry levelOn-siteSeattle, WA, USA

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About Zenoti

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry.

What you'd do

Troubleshoot real-time communication issues
Analyze call quality problems
Investigate end-user device issues
Document solutions for the knowledge base

What they're looking for

Customer service aptitude
Technical support experience with VOIP
Understanding of network concepts
Clear communication skills