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Senior Technical Account Manager

Remote

SeniorHybrid

Ready to take ownership of complex customer challenges?

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About Remote

NiCE is a global leader in AI-powered customer experience solutions.

What you'd do

Build strong customer relationships
Lead customers through go-live prep
Take ownership of complex technical issues
Drive customer satisfaction and retention

What they're looking for

10+ years in technical services
Strong technical problem-solving skills
Excellent written and verbal communication
Experience managing complex customer issues