Staff - Advanced Technical Support Engineer - Switching (EX/QFX)
Nimble Storage
$120k–$243kStaff+RemoteSan Jose, CA, USA
Ready to tackle complex network challenges from home?
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About Nimble Storage
Hewlett Packard Enterprise helps companies connect, protect, analyze, and act on their data.
What you'd do
- Troubleshoot network issues for EX and QFX products
- Document and reproduce customer problems
- Manage critical customer accounts
- Mentor new support engineers and provide training for teams
What they're looking for
- 6+ years of experience in supporting IP networks
- Bachelor’s or Master’s in Computer Science or related field
- Strong technical troubleshooting skills
- Excellent communication and customer handling skills
Perks
- Health & wellbeing benefits
- Personal & professional development programs
- Inclusive work culture