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Merchant Ops Team Lead

Xendit

SeniorOn-siteBangkok, Thailand

Ready to lead a team in boosting merchant success?

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About Xendit

Xendit provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM.

What you'd do

Lead the Merchant Operations team in Thailand
Monitor team performance and drive improvements
Coordinate with local and global stakeholders for smooth onboarding
Drive operational excellence and ensure SLA adherence

What they're looking for

3 to 5 years in a customer-facing or onboarding role
Fluent in English and Thai
Experience with Microsoft Office or Google Suite tools