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Premium Support Developer

Webroot

Mid levelMaharashtra, India

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About Webroot

OpenText is a global leader in information management.

What you'd do

Serve as the main contact for support incidents
Understand customer environments deeply
Resolve incidents using technical expertise
Provide updates on open incidents and coordinate solutions

What they're looking for

8+ years experience with OpenText Operations Support
Strong troubleshooting skills
Familiarity with database systems like Oracle or SQL Server
Bachelor’s degree preferred or relevant experience