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Agent Development Manager

Decagon

Mid levelOn-siteToronto

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About Decagon

Decagon is the leading conversational AI platform empowering brands to deliver concierge customer experiences.

What you'd do

Lead AI agent builds from start to finish
Design tailored agent development strategies
Identify bottlenecks and improve efficiency
Collaborate cross-functionally with teams

What they're looking for

4+ years in customer-facing technical roles
Experience with complex software or AI deployments
Technical fluency with SaaS platforms and APIs
Strong operational instincts with scalable processes

Perks

Take what you need vacation policy
Medical, Dental, and Vision benefits
Life Insurance and Disability Benefits