Future Opportunities: Retirement Client Relationship Manager
Gusto
Mid levelPhoenix, AZ, USA
Love solving complex problems for clients?
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About Gusto
Gusto helps small businesses with payroll, health insurance, 401(k)s, and HR.
What you'd do
- Own the client relationship for B2B/SMB plan sponsors
- Drive retention proactively by developing save strategies
- Resolve complex issues end-to-end
- Collaborate cross-functionally to troubleshoot client issues and drive
What they're looking for
- 3+ years in customer success or account management
- Strong analytical mindset
- Excellent communication skills