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Director of Customer Success

Frame Security

ExecutiveOn-siteTampa, FL, USA

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About Frame Security

Frame's on a mission to build the future of Human Security in the AI era.

What you'd do

Design and own the CS operating model
Create a high-touch onboarding experience
Serve as a trusted partner for customers
Recruit and scale a high-performing team

What they're looking for

7+ years in B2B SaaS CS/AM
Proven success in scaling CS functions
Comfort with ambiguity and direct client work
B2B technical SaaS experience required