scout22 › Jobs › Decagon › Agent Development Manager

Agent Development Manager

Decagon

Mid levelOn-siteSan Francisco

Ready to shape the future of customer experiences?

Apply in one tap on the scout22 app — your details fill themselves in on every application Apply on Decagon's website fill out every field yourself, every time

Already have scout22? Open this job in the app

About Decagon

Decagon is the leading conversational AI platform empowering brands to deliver concierge customer experiences.

What you'd do

Design and own the agent development playbook
Improve speed and quality across agent builds
Drive execution and measurable outcomes in deployments
Partner with customer teams for effective agent solutions

What they're looking for

4+ years in customer-facing technical roles
Experience leading complex software or AI deployments
Technical fluency with SaaS platforms and APIs
Strong operational instincts for scalable processes

Perks

Take what you need vacation policy
Medical, Dental, and Vision benefits
Life Insurance and Disability Benefits