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AI Platform Support Engineer (US)

Lightning AI

$115k–$140kMid levelHybridSan Francisco, CA, USA

Want to tackle tricky ML problems with real engineers?

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About Lightning AI

Lightning AI builds a platform for developing and deploying AI systems.

What you'd do

Partner with customer engineering teams on workloads
Help customers troubleshoot ML infrastructure issues
Act as a technical advisor during incidents
Translate infrastructure issues into guidance for ML engineers

What they're looking for

Strong software engineering and troubleshooting skills
Experience with Kubernetes and cloud infrastructure
Hands-on experience with machine learning workloads
Strong communication skills

Perks

Comprehensive medical, dental, and vision coverage
Generous paid time off
Paid parental leave