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Product Manager, Agent Intelligence

Sage Care

Mid levelPalo Alto, CA, USA

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About Sage Care

Sage Care is transforming care navigation with AI.

What you'd do

Create evaluation rubrics for agent calls
Own systems to measure agent performance
Analyze large volumes of data
Convert failures into product requirements

What they're looking for

Experience as a Product Manager
Strong analytical skills with data
Define quality standards and workflows
Effective communication skills