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IT Field Engineer

Cortex by Palo Alto Networks

Mid levelOn-site

Ready to dive into IT support with a global team?

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About Cortex by Palo Alto Networks

Cortex by Palo Alto Networks is all about cybersecurity innovation.

What you'd do

Deliver responsive IT assistance for software and hardware issues
Troubleshoot complex problems and recommend improvements
Maintain core services like Google Workspace and networking
Create documentation for service consistency across teams','Develop or

What they're looking for

2+ years in a Service Desk or Field Support role
Strong proficiency in Google Workspace and endpoint mgmt.
Experience with macOS and Windows devices
Knowledge of scripting (PowerShell, Python)