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Customer Experience Agent — LATAM / Americas (Contract)

Speak

Entry levelRemoteBarbados

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About Speak

Speak's on a mission to reinvent language learning with AI-powered tools.

What you'd do

Handle inbound support requests via chat and email
Diagnose and resolve account and app issues
Maintain quality scores across user interactions
Identify user feedback patterns and share insights

What they're looking for

1+ years in customer support or customer-facing role
Native-level English skills
Professional-level Spanish communication
Strong empathy and a user-first mindset