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Agent Strategy Manager

Decagon

Mid levelOn-siteLondon

Help brands craft amazing customer experiences.

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About Decagon

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.

What you'd do

Shape the Agent Strategy function
Build partnerships with customers
Co-pilot customer deployment journeys
Communicate with customer stakeholders at all levels

What they're looking for

4+ years in a technical customer-facing role
Experience managing large customers
Excellent communication skills
Strong technical acumen

Perks

Take what you need vacation policy
Medical, Dental, and Vision benefits
Life Insurance and Disability Benefits