University Grad | Customer Experience Associate

About Ramp

Ramp builds smart infrastructure for finance teams.

What you'd do

• Engage with customers via calls, email, and chat
• Diagnose product issues across payments and accounts
• Manage escalations and follow up with customers
• Build and shape AI tools for CX operations

What they're looking for

• Experience using AI tools for work
• Strong written and verbal communication skills
• Understanding of systems connections
• Ability to manage multiple priorities effectively

Perks

• Flexible PTO
• Health and wellness stipend
• Weekly coffee stipend