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Technical Support Engineer (L1/Frontline Support), EU

Databento

Entry levelRemoteRemote / London

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About Databento

Databento is a next-generation market data provider.

What you'd do

Resolve common customer issues
Escalate complex cases to L2/L3
Contribute to docs and FAQs
Write tutorials and guides

What they're looking for

2 years in technical support
Familiarity with Databento's API
Proficient in Python
Strong technical communication skills