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Technical Support Engineer (L1/Frontline Support), EU

Databento

Entry levelRemoteRemote / London

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About Databento

Databento is a next-gen market data provider for finance and fintech institutions.

What you'd do

Resolve common customer issues
Escalate complex issues to L2/L3 support
Contribute to documentation improvements
Write technical content like guides and tutorials

What they're looking for

2 years in technical support, QA, or engineering
Proficient in Python
Familiarity with Databento's API preferred
Strong technical communication skills