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Senior Manager, Technical Services Operations

Temporal Technologies

SeniorRemoteUnited States - Remote Opportunity

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About Temporal Technologies

Temporal is an open source programming model simplifying code and enhancing developer experience.

What you'd do

Lead planning and capacity across Technical Services
Design and validate performance analytics
Create scalable operating processes
Define requirements for customer support tools

What they're looking for

5–8 years in post-sales or customer success operations
Strong data fluency, with SQL experience
Experience in process design and documentation
Familiarity with customer support platforms and Salesforce

Perks

Unlimited PTO, 12 Holidays + 2 Floating Holidays
100% Medical, Dental, and Vision coverage
$3,600/year for Work from Home meals