Solutions Architect - Infrastructure

About Decagon

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.

What you'd do

• Discover, qualify, and design deployment solutions
• Navigate ambiguous customer infrastructure conversations
• Design containerization and infrastructure architectures
• Establish scalable pre-sales processes and deployment playbooks

What they're looking for

• 8–10+ years in customer-facing technical roles
• Deep knowledge of containerization, GCP, and AWS
• Engage with diverse stakeholders
• Navigate complex technical conversations

Perks

• Take what you need vacation policy
• Medical, Dental, and Vision benefits
• Life Insurance and Disability Benefits”，“Retiremė