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Customer Experience Manager, Executive Office

Robinhood

$116k–$155kMid levelOn-siteWestlake, OH, USA

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About Robinhood

Robinhood democratizes finance for all.

What you'd do

Set strategy for complaints management
Lead and develop senior specialists
Monitor complaint trends for improvements
Advise leadership on escalation trends

What they're looking for

4+ years in Customer Care management
Strong operational leadership skills
Proven team development abilities
Bachelor's degree in related field